Last Updated: May 24, 2018
The Lane Group, LLC (“TLG Meetings”, “TLG”, “we”, “our”, or “us”) respects your privacy and is committed to complying with this Privacy Policy Statement (“Privacy Policy”), which describes how The Lane Group, as a global meeting and event management company, collects, stores and uses the personal data you provide to us.

This Privacy Policy describes what personal data we collect about you, how we collect it, how we use it, with whom we may share it and what choices you have regarding our use of your personal data. We also describe the measures we take to protect the security of your personal data and how to contact us.

This policy will encapsulate the below information and is intended to follow the GDPR compliance standards.
We encourage you to read this Privacy Policy thoroughly and in its entirety as it relates to your rights regarding the processing of your personally identifiable information (“PII”) or personal data. As a user of our Services, you understand and agree that we collect, use and disclose your personal data in accordance with this Privacy Policy.

Our privacy practices vary as required amongst countries in which we operate to reflect local legal requirements. The Lane Group materially complies with applicable laws in the jurisdictions in which it operates, including the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) by May 25, 2018 in its handling of personal data of persons in the European Economic Area. It is in our legitimate business interests to provide you with the Services which use the personal data provided to us for the purposes described herein. Your agreement to the terms of this Privacy Policy is not intended to and does not constitute a “consent” to such terms for purposes of the GDPR.

PERSONAL DATA THE LANE GROUP COLLECTS
In the course of providing its Services, The Lane Group collects, uses and discloses PII / personal data. PII / Personal data is any information that can be used to identify you or that we can link to you. You, as traveler, meeting attendee or user of the Services, may be asked to provide certain personal data when you use our Services, including, without limitation:
• Names and contact information (work/office/home/mobile phone, fax, email/physical/mailing address);
• Traveler/attendee arranger and emergency contact names and information;
• Traveler/attendee preferences and trip/meeting details (e.g. routings, class of service, seat preferences, frequent flyer data, meal preferences, hotel/rail/car and other ground transportation membership data and preferences, special accommodation requests, other personal data supplied by you via your profiles, surveys, or other requests);
• Travel documentation (e.g. passport/visa/driver’s license number, TSA number, citizenship, date of birth, gender identity/sexual orientation, or the like);
• Payment data (corporate or personal credit cards) and Bank information; and
• Logins, User IDs, Employee Identifications, and Passwords.
If you submit any personal data relating to other people in connection with the Services (e.g. if you complete a reservation for another individual), you represent that you have the authority to do so and we will collect, use, and disclose such personal data in accordance with this Privacy Policy.

HOW THE LANE GROUP COLLECTS & USES PERSONAL DATA
The Lane Group collects personal data:
• From you, directly, when you access various parts of our Services, including when you communicate with us via email or other channels;
• From other sources, for instance, the company of which you are an employee or are otherwise traveling or attending a meeting on behalf of (“Company”), including such Company’s third parties who may send us your personal data on your behalf or on your Company’s behalf;
• From the network of websites and applications accessible through or utilized by our Services and our company, including third party suppliers (e.g. registration, hotels, payment card providers) and our FWE–related companies, affiliates, subsidiaries, joint ventures, partners, subcontractors and agents. This includes personal data we collect automatically through our websites and applications, for instance by using cookies and similar technologies.

The Lane Group collects and uses your personal data for specified, explicit and legitimate purposes, as described in this Privacy Policy. The Lane Group does not process your personal data further in a manner that is incompatible with those purposes.

The Lane Group collects and uses personal data to:
• Provide our Services and fulfill our obligations to your Company and travelers/attendees (e.g. complete and administer travel/meeting reservations, assist in managing the travel/meeting, provide reporting, provide notices about your account and the Services,);
• Communicate with you, for instance by email, direct mail, social media and phone or via The Lane Group’s website to provide you with customer service.
• Fulfill a request made by you or your Company (e.g. reporting, questions, or other requests about your personal data);
• • Generate anonymized or aggregated profiles and use such data for reporting and analytic purposes.
• Carry out our obligations and enforce your, our, or other’s rights as we believe reasonably necessary (e.g. billing and collection, fraud prevention, comply with legal obligations, and respond to legal proceedings or requests from legal authorities and law enforcement or other third parties).

WHO DOES THE LANE GROUP DISCLOSE PERSONAL DATA TO AND WHY?
Personal data collected is shared with or disclosed to:
• The Lane Group and Companies The Lane Group uses to support its business who provide ancillary services
• Your Company for reporting, auditing, tracking and other purposes as necessary with your Company, including those of its personnel they request we send or make personal data available to;
• • Third-party service providers to complete travel and attendee arrangements and reservations and fulfill the Services (e.g. Global Distribution Systems (GDSs); airlines, trains, rental car and other ground transportation companies, hotels, cruise lines, destination management companies, and other related travel suppliers for booking/ticketing purposes; industry reporting authorities; equipment and technology vendors, including, without limitation, online booking tool providers, meeting registration software providers (including onsite and mobile event management solution providers), and audio visual companies; visa and passport providers; credit card companies and payment collection and processing companies);
• Other third-parties as we believe is reasonably necessary in accordance with applicable laws, including laws outside your country of residence to: (i) satisfy laws, regulations, or governmental or legal requests and processes; (ii) identify, contact, or bring legal action against someone who may be violating our terms of use or policies or otherwise enforce our terms and policies; (iii) operate the Services properly; or (iv) protect The Lane Group and those it serves, including pursuing available remedies or to limit damages that may be sustained (e.g. exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction).

DOES THE LANE GROUP DISCLOSE PERSONAL DATA ACROSS BORDERS?
When sharing with or disclosing personal data to other parties, including to related companies, affiliates, subsidiaries, joint ventures, partners, subcontractors, and agents who provide Services and maintain facilities, your personal data may be transferred to countries with data protection laws providing a lower standard of protection for your personal data than your country.

We will transfer your personal data in compliance with applicable data protection laws, including having adequate mechanisms in place to protect your personal data when it is transferred internationally (e.g. Model Clauses, data protection agreements). If you have questions or wish to obtain more information about the international transfer of your personal data or the implemented safeguards, please contact us as provided in this Privacy Policy.

HOW THE LANE GROUP STORES AND PROTECTS PERSONAL DATA
The Lane Group uses appropriate technical and organizational security measures to protect the personal data The Lane Group holds on its systems from unauthorized access, disclosure, destruction and alteration. We conduct periodic reviews of our data collection, storage, processing and security measures to verify we are only collecting, storing and processing personal data that is required for our Services and to fulfill our contractual obligations. While we make every effort to protect the integrity and security of our network and systems, we cannot guarantee, ensure, or warrant that our security measures will prevent illegal or unauthorized activity related to your personal data. When using our Services, you should be aware that no data transmission over the Internet can be guaranteed as totally secure. Although we strive to protect your personal data, we do not warrant the security of any data and information that you transmit to us over the Internet and you do so at your own risk.

In order to protect your personal data, we kindly ask you to not send us credit card information or other similar personal data to us via email. We also encourage you to keep your password confidential and not disclose it to any other person. If you are sharing a computer with anyone, you should log out before leaving a site or service to protect access to your password and personal data from subsequent users. Please alert us immediately if you believe your password or any of your personal data has been misused. Please note, we will never ask you to disclose your password or credit card information in an unsolicited phone call or email.

HOW LONG DOES THE LANE GROUP KEEP MY PERSONAL DATA?
The Lane Group retains personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. When determining how long to retain personal data, we take into account the necessity of the personal data for the provision of our Services, applicable laws and regulations, including data protection laws and our legal obligations. We may retain records to investigate or defend against potential legal claims. When retention of the personal data is no longer necessary, the data will be deleted or aggregated for analytic purposes.

LINKS TO THIRD–PARTY WEBSITES AND SERVICES
Our Services may contain links to third-party websites such as social media. If you use these third-party websites and/or provide your personal data and information, the privacy policy and terms of service on those websites are applicable. We encourage you to carefully read such policies on third-party websites before submitting your personal data. The Lane Group is not responsible for and expressly disclaims any and all liability related to the actions of such third party websites, their privacy policies, or the terms and content of such websites.

HOW THE LANE GROUP HANDLES “DO NOT TRACK” REQUESTS
We do not currently commit to responding to browsers “do not track” signals with respect to The Lane Group websites and applications. We process your personal data through our websites and applications in accordance with this Privacy Policy, irrespective of your tracking settings.

DOES THE LANE GROUP COLLECT PERSONAL DATA OF CHILDREN?
The Lane Group does not knowingly collect personal data from children. Individuals under 18 years of age should not use our Services to submit any personal data about themselves.

WHAT ARE MY RIGHTS WITH RESPECT TO MY PERSONAL DATA?
You may choose what personal data (if any) you wish to provide to us. However, if you choose not to provide certain details, your experience with some or all of our Services may be affected.

To the extent required by applicable law, you have the right to access your personal data and confirm the processing of your personal data. Also, where applicable, you have the right to rectify inaccuracies or errors, erase, restrict the processing, object to processing and withdraw consent to processing of your personal data, and where applicable, the right to data portability of your personal data. The Lane Group will handle such requests in the time specified by applicable law and where permitted by applicable law, may charge a reasonable administrative fee to cover the costs of responding to any such request.

In some jurisdictions, in addition to you agreeing to this Privacy Policy, data privacy or protection laws may require us to obtain a separate express consent for processing of your personal data. Your consent may also be implied in some circumstances, as permitted by applicable law, such as when communications are required to fulfill your requests.

HOW CAN I EXERCISE MY RIGHTS OR MAKE COMPLAINTS?
If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in this Privacy Policy, please contact us as follows: meetingsupport@tlgmeetings.com

We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal data. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority in your country (if one exists in your country).

HOW ARE CHANGES TO THIS PRIVACY POLICY HANDLED?
The Lane Group reserves the right to revise, amend, or modify this Privacy Policy at any time and in any manner. When we post changes to this Privacy Policy, we will update the “last updated” date at the top of this Privacy Policy and we encourage you to regularly check this Privacy Policy for changes.